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My Number Cards used as Health Insurance Certificates
| Upon notification, Association members and dependents can use My Number Cards as Health Insurance Certificates (after registering to use them as such) and are issued Notices of Eligibility Information. Those who do not have My Number Cards as their Health Insurance Certificates are issued Health Insurance Eligibility Certificates. My Number Cards used as Health Insurance Certificates, Notices of Eligibility Information, and Health Insurance Eligibility Certificates serve as proof of eligibility of Association members and their dependents and are required to receive examination and treatment for illness and injury at healthcare institutions providing insurance-covered medical services. Keep these documents in a safe place. Promptly submit an application to your affiliated Mutual Aid Association branch if any changes occur in the information (e.g., address or the status of a dependent) already reported to the Association or if any of the above documents are lost or damaged. |
| Handling of My Number Cards used as Health Insurance Certificates and related documents |
| When... | What To Do |
| You lose your membership. A dependent’s status changes due to employment, marriage, etc. |
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| The name of the member or one of the dependents has changed. |
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| The address of the member or one of the dependents has changed. |
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| Your Health Insurance Eligibility Certificate is lost or damaged. | Return the Health Insurance Eligibility Certificate to the Mutual Aid Association unless it is lost. You can have the certificate reissued later by submitting an Application for (Re)issuance of Health Insurance Eligibility Certificate. |
| You wish to remain a member after losing your Association membership (Voluntarily Continuing Insurance Member). | Submit an Application for Voluntarily Continuing Insurance Member. Also submit an Application for Dependent if you have dependents.
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| Illness or injury is caused by another person’s actions. | If you are using your My Number Card as your Health Insurance Certificate, Health Insurance Eligibility Certificate, or similar document, promptly report to your branch and submit an Application for Damage Compensation. |
| Your My Number Card is lost or damaged. | Promptly complete the procedures to have your My Number Card reissued by your municipality of residence. Since it may take some time to reissue your My Number Card, you can submit an Application for (Re)issuance of Health Insurance Eligibility Certificate to be issued a Health Insurance Eligibility Certificate. |
Your Individual Number has changed. |
Contact your branch. |

